Cancellation Orders may be subject to a cancellation charge to compensate for any cost incurred prior to cancellation, Including, but not limited to, artwork charges, plate charges special order items, shipping fees, administrative fees. Special non inventory item orders cannot be canceled after order has been processed. Returns: No returns on custom printed products accepted unless resulting from a manufacturing error. Product samples to verify your claim must be submitted within 30 days of receipt of your order. We will issue a credit for the replacement merchandise. No refunds will be issued in lieu of merchandise credit. Non custom items can be retuned within 30 days for refund subject to a 25% restocking fee.